Practice Administrator I - Multidisciplinary Services
Boston Children's HospitalBoston, Massachusetts, United States
Posted March 26, 2026
Full Time
About the Company
Boston Children's Hospital is a 404-bed, comprehensive pediatric medical center that serves patients from birth through 21 years, with the capability to initiate care as early as 15 weeks gestation and occasionally treat adults. The hospital delivers a full spectrum of services—including 25,000 inpatient admissions, 557,000 outpatient visits, 26,500 surgical procedures, and 214,000 radiological exams annually—across more than 200 specialized clinical programs. Its multidisciplinary team is recognized for excellence by independent organizations and is supported by cutting-edge research, technology, and innovation initiatives that drive advanced pediatric care. Boston Children's stands out as one of the largest and most respected pediatric facilities in the United States, combining clinical expertise, research leadership, and a culture of continuous improvement to improve outcomes for children worldwide.
Job Description
This position will support the launch of a new multidisciplinary services space on the main Boston campus in July 2026. The candidate will lead the operational startup of the clinic, establish workflows, and ensure the floor is prepared for go-live. The position combines strategic leadership with hands-on operational management, overseeing the day-to-day operations of all clinics on the floor while partnering closely with clinical programs to streamline workflows and support the ongoing success of our multidisciplinary Centers of Excellence.
Requirements
- Operational ownership of daily clinic flow across the multidisciplinary clinic space
- Oversight of room utilization, patient throughput, and capacity maximization within allotted exam rooms
- Epic template optimization for single-encounter, multidisciplinary visits
- Serve as the central administrative point of contact for all providers and programs on the clinic floor
- Collaborate with HR, Department Administrator and physician/nurse leaders, and manage human resources effectively
- Collaborate with Hospital Compliance, physician and nurse leaders, to manage compliance with government regulations and third party payor requirements
- Act as administrative liaison between the department/program and hospital departments
- Real-time troubleshooting of rooming, scheduling, staffing, and operational issues
- Administrative leadership and supervision of front desk staff
- Standardization of workflows, expectations, and best practices across programs
- Strategic and system-level operational support for Centers of Excellence
- Quality improvement initiatives focused on access, efficiency, and patient flow
- Budgeting support, volume forecasting, utilization monitoring, and performance reporting
- Participate and/or provide administrative support to Chiefs and nurse leaders in the development and ongoing improvement of disease-specific clinical outcome metrics
- Collaborate with Hospital personnel and Departmental faculty, to plan and implement the strategic vision for the clinical components of the department’s mission
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
