Director of Account Management

We're looking for a Director of Account Management to lead a team of Account Managers and drive client delight and revenue realization for an existing business of approximately $20M in recurring revenue.

Requirements

• 8+ years of management experience in customer success, account management, or sales
• Highly analytical; proven experience driving success and revenue realization through data-driven processes
• Positive, self-motivated, team player, action and results-orientated
• Proven ability to assess organizational strengths and gaps, and motivate individuals and teams to embrace and meet objectives
• Experience in SaaS businesses; FinTech/Payments experience preferred
• Highly organized and capable of working effectively across functional groups
• Excellent communicator, both written and verbal
• Experience managing and leading fast-paced account management or customer-focused teams
• Not afraid to make changes to teams, processes, or technology to improve the organization
• Efficiency & quality at the core of all work