Supervisor

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Supervisors help oversee the in-center experience and bring it to life every day for their guests—maintaining a world-class standard and have a great time doing so.

Requirements

• Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
• Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
• Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
• Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
• Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity by working with your team side by side every day.
• Assist in overseeing the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
• An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

Benefits

• Performance-based incentives
• Competitive total rewards package
• Healthcare coverage