Customer Success Manager

Box is a leading company in the cloud content management market. We provide secure and user-friendly content management, collaboration, and workflow, thereby driving the digital transformation of our customers. Box has opportunities to contribute to the expansion of the market, which is rapidly growing, and to play a role as a partner in digital transformation and workplace reform.

Requirements

• 3 years or more of experience in account management in the IT industry
• Ability to closely collaborate with customers and improve satisfaction and trust in Box
• Basic technical knowledge and ability to answer customer questions
• Creative ideas and energy, and ability to work as a team player