Customer Success Manager
BoxNew York, New York, United States
Posted October 17, 2025
114000 - 143000 USD year
Full Time
About the Company
Box (NYSE:BOX) is an Intelligent Content Cloud platform that empowers organizations to streamline collaboration, manage content lifecycle, enhance security, and optimize workflows through enterprise AI. Offering comprehensive solutions like cloud content management, file sharing, mobile security, and e-signatures, Box serves leading global enterprises such as AstraZeneca and JLL. Headquartered in Redwood City, CA, the company's innovative approach sets it apart in transforming business operations.
Job Description
Box is a leading Intelligent Content Management platform transforming how organizations work with AI and enterprise content. This Customer Success Manager role focuses on onboarding new and existing enterprise customers, ensuring high customer satisfaction, driving adoption, and acting as a trusted partner to stakeholders. The position involves managing accounts, identifying opportunities for improvement, and working with Product and Engineering teams.
Requirements
- Manage post-sales activities for enterprise customers.
- Maintain a deep understanding of the product.
- Act as a customer advocate.
- Travel up to 40%.
Benefits
- Competitive Compensation
- Health Benefits
- Equity
