Biomedical Engineer (Clinical Specialist)

Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.

Requirements

• Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel
• Manage and maintain install base, including basic 3rd Party integrations
• Analyze and resolve product issues for Brainlab systems at assigned Account(s)
• Utilize engineering expertise to contribute to the quality improvement process
• Act as escalation point for clinical regional issues
• Direct and assist Radiology staff in performing necessary scans prior to surgery
• Educate/train physicians and hospital personnel on the use of Image Guided Surgery (IGS) products and services
• Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels
• Work with the Application Consultant to increase revenue via the sale of spare parts, upgrades, contract renewal, etc.
• Maintain Salesforce documentation of all working hours
• Attend IGS Continuing Education annually and maintain annual product certification competency

Benefits

• Medical, dental, life, LTD, STD
• Matching 401k
• Business casual environment
• Competitive compensation package