The Automotive Service Advisor will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store.
Requirements
- Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
- Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
- Evaluating performance and productivity of all service department personnel
- Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
- Ensuring store safety, including the use of and maintenance of safety equipment
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years’ experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- 401 (K) Retirement Plan
- Employer Paid Short- and Long-Term Disability Insurance
- Paid Time Off (Vacation/Personal)
- Paid Bereavement
- Paid Holidays
