Customer Success Manager

BrandBastion is seeking a Customer Success Manager to drive growth and enhance the success of their AI-powered social media engagement and brand protection solutions. This role focuses on understanding client business goals, driving account growth, and leading strategic conversations. The CSM acts as a trusted partner, offering insights and helping clients achieve their desired results through proactive problem-solving and data-driven recommendations.

Requirements

• Manage a portfolio of high-value accounts.
• Drive account growth and expand BrandBastion's reach.
• Collaborate with AI specialists to optimize moderation, engagement, and real-time execution.
• Analyze performance data and translate insights into strategic recommendations.

Benefits

• Competitive Market Rate Compensation
• Flexible, Fully Remote Role