Technical Support Specialist - Yardi

This position is responsible for the administration and support of our Yardi platforms, including evaluating, documenting, and maintaining the systems, keeping them in sync and up to date with the latest available plug-ins, controlling user access and permissions, and keeping the system compliant with both internal and external audits.

Requirements

• Bachelor's Degree in Information Technology and Software Engineering
• Minimum 5 years of technical support experience with Yardi or similar property/real estate management software
• Strong problem-solving skills and the ability to work independently
• Excellent communication skills, both written and verbal
• Familiarity with customer service best practices and support ticketing systems
• Proficiency in using Yardi software features and functionalities
• Solid understanding of property management processes

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance