Manager, Customer Success
BrightEdgeCleveland, Ohio, United States
Posted December 3, 2025
Full Time
About the Company
BrightEdge is a global leader in SEO and Digital marketing, with a focus on innovation and customer success.
Job Description
BrightEdge is looking for a Manager, Customer Success to lead our Digital Customer Success team and drive impact for our enterprise customers.
Requirements
- 5+ years of experience in customer-facing roles
- 3+ years of experience managing teams
- Strong background in digital marketing, SEO, or analytics
- Proven track record of developing talent and building high-performing teams
- Experience managing complex customer programs or integrations
- Excellent communication and storytelling skills
- Curious, data-driven mindset and passion for solving marketing problems through technology
Benefits
- Comprehensive medical, dental, and vision insurance
- Generous paid time off and company holidays
- Close-knit, collaborative office culture
- Fully stocked kitchen
- Regular team events
- Chance to make a real impact on the future of the company