Customer Service Technician
BrightspeedOhio, United States
Posted February 19, 2026
Full Time
About the Company
Brightspeed is a company that provides fast, reliable internet connections and an awesome customer experience.
Job Description
Brightspeed is looking for a Customer Service Technician to join our team. As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
Requirements
- High School diploma or equivalent experience
- Ability to distinguish colors on facilities
- Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
- Ability to work aloft (e.g. ladder)
- Ability to work outside in all weather conditions and at various hours of the day/night
- A valid driver’s license and satisfactory driving record
- Positive and professional appearance and demeanor when communicating the company’s products and services to our customers
Benefits
- Medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Voluntary benefits
- Paid time off programs