Collections Supervisor - Manitoba Regional Office

The Collections Supervisor is responsible for providing day-to-day leadership and operational support to the Collections Coordinators while actively managing tenant accounts with outstanding balances.

Requirements

• Minimum 3 years of experience in debt collection, accounts receivable, or a related field
• Previous experience in a supervisory or people leadership role is considered an asset
• Experience working within property management, real estate, or multi-site environments is an asset
• Advanced proficiency in Microsoft Office applications
• Working knowledge of Yardi or similar property management/accounting systems
• Strong analytical thinking, judgment, and decision-making abilities
• Effective problem identification and resolution skills
• Demonstrated negotiation and objection-handling skills
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Professional verbal and written communication skills
• Ability to manage conflict and handle sensitive situations with professionalism and discretion

Benefits

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program
• In-house professional development opportunities