Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Irvine, California. The primary responsibility of this position is to support business relationships with an assigned group of clients by providing customer service and follow-up.
Requirements
- Ensure overall client satisfaction by providing timely resolution and follow-up of service issues
- Work under the direction of Account Executives to assist in the fulfillment of client needs
- Follow the renewal calendar and proactively manage timeline for renewal activity
- Develop and maintain solid relationships with vendors and internal teammates
- Maintain account files and ensure that documents are placed into appropriate sections for Quality Control (QC) guidelines
- Coordinate open enrollment paperwork submission and verify paperwork and enrollment forms are submitted correctly
- Support clients in attaining compliance with governmental requirements by staying informed of new legislation and participating in available training
- Review policies, benefit summaries, SPD’s, forms, and rates for accuracy
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts and more
