At BT International, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations.
Requirements
- Define and lead the architectural strategy for business systems across BAU applications (sales, service, enterprise) and service operations (AI Ops, Service Desk, L2C including Pricing/Design/Quoting/SRM, billing, inventory)
- Own the business systems portfolio optimisation roadmap, making strategic keep/modernise/retire decisions for BAU systems and service operations platforms
- Establish systems integration approaches that link together BAU applications, service operations platforms and NaaS capabilities
- Lead vendor strategy for business systems platforms including SaaS applications, enterprise systems and service operations tools
- Champion modern architecture patterns including service operations automation, AI-driven process optimisation, billing automation, inventory accuracy improvement and self-service capabilities
- Design for operational excellence by establishing comprehensive observability across business systems
- Collaborate with Data and AI architects to leverage data platforms and AI capabilities for business intelligence, service automation and customer insights
- Drive architectural governance through design reviews and architecture conformance processes
- Build and mentor Business Systems architects who work with BAU operations and service delivery teams
- Work with engineering leadership to establish integration patterns that connect business systems with NaaS capabilities
Benefits
- Attractive salary
- Cafeteria package
- Company car / car allowance
- Performance-based bonus
- Comprehensive private health care package
- Nursery support
- Extended paternity leave
- Commuting allowance
- Home office allowance
- Employee discount opportunities
- Highly affordable mobile packages