International Cash Collection: Operations Associate (Maternity Cover)

International Cash Collection: Operations Associate (Maternity Cover) - responsible for cash collection and debt reduction for international customers, with a focus on providing a seamless service to customers and delivering a brilliant customer experience.

Requirements

• Background and experience in business to business credit control
• Excellent customer service and rapport
• Negotiation skills
• Great communication skills with strong verbal and written competency
• Effective influencing and problem solving skills and the ability to manage conflict
• Confident decision maker, able to display tact and diplomacy and reasonably defend decisions where required
• Excellent organisational skills, highly motivated with the ability to prioritise, manage and collaborate with wider virtual teams
• Flexible and comfortable with change to support tactical sprint activities and changing stakeholder requests
• Good commercial acumen and financial skills
• Proficient in range of Microsoft office software - Excel, Outlook, Teams, PowerPoint, Word, Access, SharePoint etc.

Benefits

• Fixed-term contract