The Claims/Risk Manager is responsible for receiving and processing day-to-day claims operations, including managing claims adjusters, training new staff, and interacting with external customers and internal staff.
Requirements
- Manage claims adjusters daily workload
- Train incoming claims adjusters on database and handling of claims
- Continuously manage and update existing incidents and claims in database
- Assist in administering company liability insurance
- Research, prepare and provide reports
- Assess claims and apply preventive measures to minimize risk
- Draft, prepare and respond to correspondence
- Approve and deny claims
- Preserve video of customer-related matters
- Prepare Victim’s Statement
- Collect reimbursement for losses from third-party damages
- Purge matters that have reached statute of limitations
- Create and maintain forms
- Offer feedback for placement and upkeep of camera system
- Communicate and update stores regarding claims procedures
- Field and respond daily to email and telephone inquiries from stores
- Act as Administrator of Mitratech/LawTrac
- Develop and implement risk management strategies, policies, and procedures
- Conduct risk assessments, identify potential risks and provide recommendations for risk mitigation
- Monitor and report on risk management activities, performance, and results
- Provide training and support to employees on risk management processes and procedures
Benefits
- 25 Days PTO
- Medical
- Dental
- Vision
- 401k 100% Match up to 6%
