Technical Engagement Manager II

Bugcrowd is seeking a Technical Engagement Manager II to own the technical onboarding, implementation and rollout of Bug Bounty, Vulnerability Disclosure and Pentest programs for customers.

Requirements

• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability Disclosure, Red team and pentest programs for new and existing customers.
• Translate customer security requirements into tailored program designs and platform configurations.
• Conduct technical program reviews, kickoff meetings, and walkthroughs with customers and internal stakeholders
• Troubleshoot technical issues related to platform integrations, vulnerability workflows and reporting.
• Act as a technical point of contact during program launches, ensuring smooth transitions and early success
• Provide expert guidance on offensive security engagements, vulnerability triage, communication workflows, and integration best practices
• Collaborate closely with the Customer Relationship Managers and sales teams to align technical delivery with customer expectations.
• Partner with Line of Business Owners, Product, Engineering and Operations team to relay customer feedback and advocate for feature enhancements
• Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials.
• Support continuous improvement of delivery processes to drive consistency, quality and scalability.
• Maintain deep expertise in Bugcrowd’s platform capabilities, bug bounty program models, and pentesting methodologies.
• Stay informed on industry trends and evolving security practices to provide innovative customer solutions.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement