We promise our users a seamless verification experience, ensuring their accounts are verified quickly and securely. Your mission? Help our users get their personal and business accounts verified without unnecessary delays while making the onboarding process as smooth as possible.
Requirements
- You speak English fluently
- You have strong attention to detail
- You excel at research & analysis, gathering and evaluating information efficiently
- You possess strong empathy, critical thinking, and a user-centered approach, ensuring the best experience for users
- You're a problem solver—you can identify root causes and implement effective solutions
- You're available to cover morning and evening shifts during weekdays and weekends (occasionally)
Benefits
- Great, international colleagues who share your mindset
- Remote evening shifts
- Working hybrid: work 2 days remote, 3 days in-office weekly (office presence is only requested Monday to Friday on day shifts)
- Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
- We support your growth with bunq Academy and 1500 EUR annual learning budget
- A Macbook to keep with you while you're with us
- A MultiSport gym card for your health and wellbeing
- Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices)
- Lunch and snacks at the office
- Private health insurance, just in case
- Monthly contribution to your phone and internet bills
- Friday drinks and other celebrations - bunq style
