Service Desk Analyst
BXPNew York, New York, United States • Los Angeles, California, United States • Seattle, Washington, United States
Posted July 24, 2025
68300 - 88600 USD year
Full Time
About the Company
BXP, Inc., formerly Boston Properties, is a leading real estate investment trust operating in six major U.S. cities: Boston, Los Angeles, New York, San Francisco, Seattle, and Washington, DC. The company focuses on becoming the premier workplace leader and real estate partner of choice across these regions, emphasizing national growth over singular city dominance. BXP's rebranding underscores its commitment to expanding its footprint while honoring its roots in Boston.
Job Description
This Service Desk Analyst role supports the computing needs of desktop and laptop users, installing, upgrading, troubleshooting, and resolving technical issues. The role involves managing hardware, software, and user accounts, and providing both in-person and remote support. It's a full-time position focusing on improving IT service delivery.
Requirements
- Install and support computers and peripherals
- Respond to user requests for assistance
- Diagnose and repair hardware issues
- Maintain software and security policies
- Manage user accounts in Active Directory
- Perform patching and maintenance
Benefits
- medical and dental coverage
- retirement savings plan
- backup childcare
- educational assistance
- employee support programs
- commuter transit subsidy