Outbound Patient Enrollment Specialist - Bilingual (English & Spanish)
Cadence HealthUnited States
Posted July 21, 2025
70 - 80 USD year
Full Time
About the Company
Cadence Health delivers consistent and proactive remote healthcare through technology and clinical excellence, empowering patients with precise and personalized care.
Job Description
Outbound Patient Enrollment Specialist - Bilingual (English & Spanish) responsible for enrolling patients in a remote care program, interacting with patients via phone and text, and building strong relationships with patients. The role requires strong communication and problem-solving skills, as well as experience working in a healthcare services organization.
Requirements
- Bilingual in Spanish and English
- Experience working in a healthcare services organization with accountability for performance metrics
- Prior experience conducting a high volume of outbound calls
- Strong communication and problem-solving skills
- Prior experience working in a fast-paced work environment
- Ability to maintain the highest degree of patient confidentiality
- Comfort using CRM platforms
- Excellent verbal and written communication skills
- Passion for providing an outstanding patient experience
- Skilled in building strong patient relationships and overcoming objections in a phone-based environment
- Ability to thrive in a results-driven, autonomous environment built on trust, open communication, and constructive feedback
Benefits
- Competitive salaries and quarterly incentives
- Medical, dental, and vision insurance
- TelaDoc (virtual primary care)
- Competitive PTO
- 401K and 401K match
- National and local discounts powered by TriNet
- Onboarding stipend for remote equipment and home office setup
- Paid Parental Leave
- Charitable Donation Match program
