Caesars Rewards Customer Service Specialist
Caesars EntertainmentLas Vegas, Nevada, United States
Posted January 31, 2026
Full Time
About the Company
Caesars Entertainment, Inc. is the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers.
Job Description
The Caesars Rewards Customer Service Department is a fun team that works behind the scenes to ensure a high quality of customer service is provided to our valued guests. We provide outstanding service to targeted guests who may encounter a problem, question or who may require assistance.
Requirements
- Full knowledge and understanding of the Caesars Rewards Program
- LMS, CMS, Micros, Enterprise Bank, and Oracle based tool experience
- Excellent grammar, spelling and writing skills
- Positive, solutions-oriented, extremely helpful, ability to remain calm in difficult situations
- Ability to multitask in a fast paced environment being extremely organized
- Problem solving, preferably in a hospitality-focused or customer service environment
- Flawless professional attendance and work ethic
- Adhere to regulatory, departmental and company policies & procedures
Benefits
- 401k Matching
- Generous Paid Time Off
- Visa Sponsorship
- Four Day Work Week