Solutions Consultant

Callminer is the leading provider of Intelligent Automation Solutions for enterprises, powering the future of Customer Experience. The Solutions Consultant plays a pivotal role in driving successful sales outcomes by partnering with Sales Directors to understand Prospect needs, design and deliver high-impact solution strategies, and guide prospective Customers through every technical and functional stage of the pre-sales process.

Requirements

• 5+ years’ experience in software pre-sales, solutions consulting, business consulting, AI-driven automation, or analytics
• Demonstrated ability to adapt and pivot during live Customer engagements
• Strong business consultative skills — able to uncover business drivers, link product functionality (including AI-driven features) to measurable business impact/ROI, and confidently tell the value story to both technical and executive stakeholders
• Solid technical acumen to navigate SaaS platforms in real time, configure product environments for POCs, and guide Prospects through functional workflows
• Knowledge of and hands-on experience with generative AI technologies (e.g., GPT-like interfaces, large language models, conversational AI)
• Excellent presentation, facilitation, and communication skills — both verbal and written — with experience leading Customer-facing meetings
• Strong organizational skills with the ability to manage multiple deals, priorities, and deadlines without close supervision
• Proficiency in Microsoft Excel and familiarity with basic query languages, Boolean search operators, and data analysis (SQL a plus)

Benefits

• Quality medical, dental and vision benefits
• Life and disability insurance
• Reimbursement programs for both fitness and tuition
• 401k matching
• Generous PTO including an annual volunteer day
• Paid maternity and parental leave
• Commuter benefits