Product Manager, Messaging

CallRail is seeking a Product Manager to own the vision, strategy, and execution for our Text Messaging features. The ideal candidate will define the vision and roadmap for positioning Messaging as a primary lead engagement tool, collaborating closely with Engineering, Design, Marketing, and Customer Success teams.

Requirements

• Own the Product Strategy: Define, own, and champion the Text Messaging roadmap
• Drive Platform Evolution: Own the strategic direction of CallRail's messaging platform
• Lead Discovery and Insight: Conduct comprehensive discovery to validate pain points and inform innovative solution design
• Define and Specify Work: Write clear, concise, and actionable Epics, User Stories, and Acceptance Criteria
• Manage the Backlog & Execution: Prioritize and manage the daily workflow and backlog with a sprint team of engineers and designers
• Execute Cross-Functional Delivery: Drive end-to-end feature delivery by collaborating closely with Engineering, Design, Partnerships, and Go-to-Market teams
• Ensure Adoption & Launch Success: Partner with GTM teams to ensure smooth, successful launches, robust user education, and widespread feature adoption
• Define and Track Success: Continuously monitor success metrics, product health, and user feedback to refine and evolve the offering

Benefits

• Healthcare (one option covered at 100% for employees)
• Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage