Senior In-Force Policy Service Associate

Senior In-Force Policy Service Associate responsible for providing superior customer service by processing transactions, responding to inquiries, and working as part of a team to ensure smooth operations.

Requirements

• Bilingualism (fluent in French and English) required
• Proven customer service skills
• Excellent oral and written communication skills
• Strong organizational skills
• Positive and optimistic outlook
• Ability to adapt effectively to change
• Strong interpersonal skills and ability to work as part of a team
• Adaptability – you are flexible and enjoy working in a fast-paced environment
• Highly motivated and quick learner
• Comfortable with both structured and unstructured processes
• Demonstrated initiative and appreciation for a challenging workload
• Ability to manage multiple competing priorities and work under pressure
• Clear commitment to self-development
• Knowledge of traditional individual/universal life insurance products would be an asset

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance