IT Service Release Management Analyst

Our client is seeking an IT Service Release Management Analyst to oversee the planning, governance, and execution of technology releases across the organisation. This role plays a critical part in ensuring that releases are delivered in a controlled, compliant, and low-risk manner while supporting business continuity and operational resilience.

Requirements

• Plan, coordinate, and govern technology releases, including scheduling, dependencies, and stakeholder alignment
• Facilitate release review meetings and maintain oversight of release readiness and approvals
• Manage and maintain the enterprise release calendar, resolving conflicts and prioritisation issues
• Partner with development teams to understand release scope, dependencies, and deployment requirements
• Ensure segregation of duties and compliance with software release management policies and standards
• Collaborate with QA teams to ensure adequate testing and release quality assurance
• Coordinate deployment, rollback, and fallback plans with operations, technology, and external vendors
• Identify, assess, and mitigate release-related risks, issues, and conflicts
• Communicate release plans, risks, and status updates to key stakeholders
• Ensure adherence to internal governance, regulatory expectations, and industry best practices
• Drive continuous improvement of release management processes and controls
• Prepare management reports on release activity, risk classifications, and trends
• Track, analyse, and report release management KPIs and performance metrics
• Conduct post-implementation reviews for failed releases, rollbacks, or incident-related releases
• Promote a strong risk-aware culture with a focus on resilience and continuous improvement

Benefits

• Comprehensive benefits package
• Bonus
• Paid time off
• 401k matching
• Retirement plan