Market Operations Manager
CarvanaFramingham, Massachusetts, United States
Posted October 20, 2025
Full Time
About the Company
Carvana is a leading online used vehicle retailer, offering customers nationwide inventory with convenient home delivery and a 7-day money-back guarantee. The company focuses on customer-centric values, industry-leading technology, and innovation, making it the No. 2 automotive brand in the U.S. on Forbes' Most Customer-Centric Companies List.
Job Description
Carvana is seeking a Market Operations Manager to drive local hub operations and customer experience. The role involves market launch, logistics, consumer branding, and team management. A strong people leader who is detail-oriented and adaptable is essential to ensuring successful operations and fostering a positive work environment. This position emphasizes proactive problem-solving and building strong relationships with customers and internal teams.
Requirements
- 5+ years work experience in a customer facing team environment
- 3+ years of management experience
- Proven history of developing and coaching employees
- Excellent interpersonal and leadership skills
- Willingness to work on weekends
- Bachelor’s Degree
Benefits
- Medical, Dental, and Vision benefits
- 401K with company match
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets
- A great wellness program
- Access to opportunities to expand your skillset and share your knowledge with others
- A company culture of promotions from within, with a start-up atmosphere
- A seat in one of the fastest-growing companies in the country