Customer Service Representative

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider. We are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Requirements

• One year of call center experience
• High school diploma or equivalent is required
• Attention to detail
• Problem solving
• Oral communication
• Judgment
• Customer service orientation
• Listening/comprehension
• Multi-task oriented approach
• Keyboard dexterity

Benefits

• Paid Time off
• HSA and FSA options
• 401(k) plan with matching contributions
• Paid parental leave
• ABLE matching contributions for the disability community
• Employer paid short term and long-term disability insurance and group term life insurance
• Financial and legal assistance through our EAP (Employee Assistance Program)
• Opportunities for personal development and career advancement with free access to unlimited courses via Udemy