Customer Success Engineer

Customer Success Engineer role at Catchpoint involves driving customer success, providing observability analysis, and shaping customer experiences. The position requires a customer-obsessed problem solver with technical expertise and strong communication skills.

Requirements

• 4-7 years of experience in a customer-facing/technical consulting role
• Understanding of web and internet technologies
• Familiarity with common Integration tools used in Synthetic, APM industry
• Basic Knowledge of TCP/IP protocols
• Good analytical and triaging/data triangulation abilities
• Self-motivated, detail-oriented, organized, and the ability to work independently
• Exceptional verbal and written communication skills

Benefits

• Remote work opportunity
• Equal opportunity employer with a commitment to diversity and inclusion