CEF Solutions Inc is a leading provider of bespoke Business Process Outsourcing (BPO) and consulting services that focus on elevating operational efficiency and reducing costs. The company specializes in BPO operations, operational management, and process innovation for the customer services industry, partnering with some of the world’s largest corporations. Its distinct value proposition lies in delivering measurable growth, enhanced operational efficiencies, and an exceptional client experience that sets it apart from competitors. CEF Solutions cultivates a culture of partnership, continuous improvement, and sustainable success for its clients and employees alike.
Open Positions
Customer Service Representative (Omnichannel) - Work from Home
High school diploma or equivalent, previous experience in customer service, excellent verbal and written communication skills
Email/Chat Support Agent - Work from Home
1 year of email/chat support experience, high school diploma or equivalent, previous customer service experience
Customer Service Representative (Voice) - Work from Home
High school diploma or equivalent; previous experience in customer service; typing speed of at least 35wpm with 90% accuracy
BPO Trainer (Project-based) - Consumer Electronics Campaign
At least 2 years of experience in Learning & Development, experience in Training Customer Service Teams, and certification in Training and Assessment
BPO Team Leader
1 year of experience as a Team Leader, strong BPO background, excellent leadership skills, and ability to handle high-pressure situations
Prior Authorization Representative - Remote
1+ year of healthcare experience, 1+ year of continuous employment, 2+ year of customer service experience
Patient Support Representative - Remote
High school diploma, 1 year customer service experience in a call center environment, 1 year tenure at current or previous position(s) worked