Email/Chat Support Agent - Work from Home
CEF SolutionsPhilippines
Posted March 4, 2026
Full Time
About the Company
CEF Solutions Inc. specializes in Business Process Outsourcing (BPO) and consulting, with a focus on elevating customer service operations for large global corporations. The company delivers tailored BPO operations, operational management, and process innovation that drive cost efficiency and operational excellence. By partnering closely with clients, CEF Solutions fosters sustainable growth and consistently enhances the overall client experience. Its distinctive value lies in deep industry expertise, customized solutions, and a commitment to delivering measurable improvements in performance.
Job Description
CEF Solutions Inc. is seeking an Email/Chat Support Agent to provide customer support and resolve issues through chat and email channels, with experience in email/chat support, customer service, and a strong command of grammar and spelling required.
Requirements
- At least one year of experience with Email/Chat support
- Experience in handling Inbound/Outbound calls (preferred)
- High school diploma or equivalent
- Previous experience in customer service, preferably in a BPO or call center environment