Manager, Content Strategy

Celigo is seeking a Manager, Content Strategy to lead the evolution of content across their platform, integrator.io, and build a unified, scalable, user-centered content ecosystem. The role will define and operationalize a modern content strategy that supports AI-powered workflows, contextual help, and guided experiences.

Requirements

• Lead the content strategy for Integrator.io across UX writing, in-product guidance, and documentation.
• Define scalable content systems, including product voice, terminology, information architecture, taxonomy, and governance standards.
• Oversee microcopy and the copy that supports end-to-end user workflows, ensuring clarity across task flows, configuration steps, system interactions, and troubleshooting paths, along with onboarding, error states, notifications, and contextual help.
• Transform documentation into structured, contextual, AI-ready content aligned with in-product experiences.
• Partner with UX Research to test language, validate user comprehension, and run content experiments.
• Use analytics, search data, and telemetry to measure content performance and drive improvements.
• Collaborate early with Product, Design, Engineering, Support, and Data teams to shape user flows and product decisions.
• Manage content audits, accessibility compliance, localization readiness, and content operations.
• Establish governance for human- and AI-generated content, including quality review and structured content models.
• Manage and lead a hybrid team of UX writers and technical documentation specialists based in the US and India.

Benefits

• Three weeks of vacation
• Wellness days and holidays to recharge
• Parental leave
• Generous benefits package
• Monthly tech stipend
• Recognition and career development opportunities