We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help.
Requirements
- 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments.
- Strong knowledge of macOS and Windows 11 operating systems.
- Experience with Active Directory as well as Azure Active Directory.
- Understanding of TCP/IP networks and fundamental network troubleshooting skills.
- Proficiency in M365 administration and support.
- Strong knowledge of collaboration tools such as Microsoft Teams and Zoom.
- Experience with Mobile Device Management (MDM) solutions like Intune and Kandji
- Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers.
Benefits
- Generous PTO
- Hybrid working options
- Company equity (RSUs)
- Comprehensive benefits
- Extensive parental leave
- Dedicated volunteer days
- Gym subsidies
- Counseling
- Well-being programs
