Helpdesk Admin

We are seeking a committed Helpdesk Admin to be part of our team at Celtic Bank. The IT Helpdesk Administrator is responsible for providing first-level technical support to employees across the organization.

Requirements

• Prior experience in a help desk or technical support role within a corporate environment.
• Understanding of general information security risks, including patching practices, secure configurations, and user access hygiene.
• Strong analytical, problem-solving, and troubleshooting abilities.
• Effective interpersonal and communication skills, with the ability to provide clear and professional support to end users.
• Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment.

Benefits

• Medical, dental, vision
• 401(k) with employer match
• Life and long-term disability coverage
• HSA and FSA plans
• Holidays and paid time off requests
• Robust wellness program