Loan Servicing Analyst
Celtic BankSalt Lake City, Utah, United States
Posted October 28, 2025
Full Time
About the Company
Headquartered in Salt Lake City, Utah, Celtic Bank was named the 4th largest SBA lender in the nation for FY 2022. Celtic Bank is a nationwide lender and leading provider of USDA loans, SBA 7(a) and 504 loans, express loans, asset-based loans, commercial real estate loans, and commercial construction loans. For more information, visit us today at www.CelticBank.com or call us at (800) 509-6191. Equal Housing Lender. Member FDIC NMLS #500016
Job Description
Celtic Bank is seeking a Loan Servicing Analyst I to ensure exceptional customer service for inbound calls and emails. The role involves managing customer inquiries, processing payments, ensuring compliance, and supporting loan product offerings. This is a customer-facing position that requires professionalism, efficiency, and communication skills.
Requirements
- Previous office experience and/or banking experience is strongly preferred
- Detail-oriented with the ability to communicate effectively
- Outgoing personality with the ability to resolve customer concerns
- Technical skills - including but not limited to Microsoft Office, internet, and SharePoint/OneDrive
- Ability to learn quickly and adapt to new processes
- Ability to establish and maintain effective work relationships
Benefits
- Medical, dental, vision
- 401(k) with employer match
- Life and long-term disability coverage
- HSA and FSA plans
- Holidays and paid time off requests
- Robust wellness program
- Headquartered in Salt Lake City, Utah