Branch Lending & Operations Manager I

The Branch Lending and Operations Manager I is responsible for observing and assisting with overall operations at branch locations, ensuring policy and procedures are being followed and reporting recommendations to administrative officers. The position involves processing loan data, analyzing credit-worthiness, and setting payment terms.

Requirements

• Observe and assist with overall operations at branch locations
• Analyze effectiveness and efficiency of branch operations
• Ensure customer satisfaction with bank products and services
• Observe and assist all branch employees with daily activities to ensure compliance with Federal and Bank regulations, policies and procedures
• Call on potential customers and introduce the Bank's products and services
• Visit with existing customers to obtain potential business referrals
• Work with customers to determine mutually acceptable and beneficial lending arrangements
• Resolve customer’s complaints and/or problems
• Develop new product recommendations to generate additional business
• Develop and maintain business relationships with customers
• Communicate with existing customers regarding their deposits to determine if they have additional needs
• Originate consumer loans
• Work with the Regional Team in resolving personnel issues
• Originate and manage consumer and light commercial portfolios
• Ensure lending operations are conducted in accordance with established policies and procedures and are legally compliant
• Evaluate and verifies loan applications and credit criteria
• Approve loans within limits of authority and notifies applicants of loan decisions
• May be required to work an alternative location within the region or market

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance