The Branch Manager I is responsible for the administration and efficient daily operation of a full-service branch office, promoting bank products and services, and managing a team of tellers and CSRs.
Requirements
- Partner with management to coordinate and attain branch, region and company objectives.
- Coach and lead a strong support team of tellers and CSRs.
- Comply with all company policies and procedures.
- Maintain the ability and knowledge to backup all retail positions within the branch.
- Ensure all retail and branch operational functions are performed accurately and in a timely manner.
- Originate, process and close various consumer and small business loan products.
- Maintain and develop business for the branch.
- Participate in civic and community organizations as needed.
- Complete regular monthly branch audits.
- Ensure all security procedures are strictly followed.
- Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).
- Conduct regular staff meetings to keep staff informed.
- Complete annual performance reviews and disciplinary action as needed.
- Maintain a safe and professional business environment.
- Ensure all equipment is in good working order.
- Participate in regular SWOT analysis for competitive advantage.
- Review, evaluate, and determine payment decisions within established limits per company policies and standards.
- Make hiring and termination staffing recommendations/decisions.
- Provide wire verification/approvals up to established limits.
- Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.
- Approve fee refunds/waivers within established regional guidelines.
- Lift coin bags up to 50 lbs.
- Seek out opportunities to interact with customers and make customer service a top priority in the branch.
- The ability to work in a constant state of alertness and in a safe manner.
- Completes required BSA/AML training and other compliance training as assigned.
- Perform any other related duties as required or assigned.
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off