Customer Service Representative (Float)
CENFort Myers, Florida, United States
Posted January 3, 2026
Full Time
About the Company
Centennial Bank, a subsidiary of BancShares, delivers comprehensive commercial and retail banking services to businesses, investors, individuals, and municipalities across Arkansas, Florida, Alabama, New York, and Texas. The bank focuses on customer-centric solutions, offering a wide array of financial products such as loans, deposits, and investment services tailored to diverse client needs. As a member of the FDIC and an Equal Housing Lender, Centennial Bank emphasizes regulatory compliance and inclusive lending practices, distinguishing itself as a reliable and socially responsible financial partner in the region.
Job Description
The Customer Service Representative (CSR) (Float) is responsible for retaining existing relationships and establishing new deposit accounts by branch goals. This position involves floating or traveling to different branch locations.
Requirements
- Opening all consumer and business accounts and services
- Complying with all applicable regulations, policies and procedures
- Assessing customer needs and cross-selling appropriate products and services
- Supporting and contributing to the attainment of branch goals
- Resolving customer concerns and ensuring effective and long-term problem resolution
- Developing and building customer loyalty
- Assisting with loan origination and processing
- Providing ancillary services such as notary services
- Maintaining positive, friendly, and professional attitude and appearance
- Adhering to work schedules
Benefits
- 401k Matching
- Retirement Plan
- Visa Sponsorship