Interactive Teller
CENJonesboro, Arkansas, United States
Posted December 24, 2025
Part Time
About the Company
Centennial Bank, a subsidiary of BancShares, delivers comprehensive commercial and retail banking services to businesses, investors, individuals, and municipalities across Arkansas, Florida, Alabama, New York, and Texas. The bank focuses on customer-centric solutions, offering a wide array of financial products such as loans, deposits, and investment services tailored to diverse client needs. As a member of the FDIC and an Equal Housing Lender, Centennial Bank emphasizes regulatory compliance and inclusive lending practices, distinguishing itself as a reliable and socially responsible financial partner in the region.
Job Description
The Interactive Teller will be responsible for providing a positive customer experience through accurate, professional and exceptional service, conducting banking transactions through video and telecommunication equipment, and cross-selling bank products and services.
Requirements
- Verifies receipt and payouts on cash transactions, handles negotiable items, loan payments, deposits, withdrawals and transfers.
- Sets up, closes and balances teller station via interactive teller machine (ITM).
- Assists customers with inquires via the video function of the ITM.
- Cross sells bank products and services.
- Follows limits established for protection of customer accounts and bank safety and soundness.
- Adheres to bank policies and procedures.
- Scans bank documents.
- Exercises sound judgement when applying holds and making check cashing decisions.
- Assists other interactive tellers with decision making within their authority limits.
- Adheres to work schedule.
- Maintains positive, friendly and professional attitude and appearance.
- The ability to work in a constant state of alertness and in a safe manner.
- Completes required BSA/AML training and other compliance training as assigned.