Cennox Project and Security Solutions, CPSS, is seeking a customer-oriented, organized individual to help our team ensure our customers' satisfaction. The ideal candidate will have experience in construction and/or electrical industries.
Requirements
- Provide information, resolve problems, and advise customers on products and/or services, ensuring customer satisfaction
- Organize workload to ensure deadlines are met; schedule work assignments in order of priority and date received
- Research information, compile statistics, gather and compute various data
- Initiate, code, review, and process work orders for products and/or services
- Resolve customer requests for adjustments in work orders or billing
- Review, monitor, and process all correspondence to and from customers; coordinate the submission of periodic reports to management
- Create and maintain manual and computerized records of equipment inventory, work orders, accounts payable, billing records, and other pertinent information
- Record and monitor labor, materials, and payroll data for the shop
- Perform miscellaneous job-related duties as assigned including Admin duties related to processing customer deliverables; Photo, paperwork, scope of work descriptions, etc.
- Create staffing requisitions for field employees and subcontractors
- Perform other duties as assigned