The Senior Systems Engineer plays a pivotal role within the IT team, overseeing the design, implementation, and maintenance of the organization’s IT infrastructure.
Requirements
- Technical Escalation: Serve as a senior technical escalation point for complex issues beyond the scope of the Service Desk, ensuring timely and effective resolution.
- Infrastructure Design and Implementation: Lead the architecture, deployment, and optimization of IT infrastructure, including servers, networks, storage systems, and cloud services.
- System Administration: Oversee the management and maintenance of operating systems, enterprise applications, and virtual environments to ensure optimal performance and uptime.
- Project Delivery: Contribute to the successful execution of IT infrastructure projects by delivering technical solutions and collaborating with project teams to ensure objectives are met.
- Security Management: Implement and maintain robust security protocols, monitoring systems, and disaster recovery solutions to protect against threats and ensure business continuity.
- Performance Optimization: Analyze system performance metrics and implement enhancements to improve efficiency, reliability, and scalability.
- Technical Expertise and Mentorship: Act as a subject matter expert, providing technical guidance to team members and fostering their professional development.
- Vendor and Stakeholder Collaboration: Manage relationships with third-party vendors, ensuring services align with organizational standards.
- Documentation and Reporting: Develop and maintain comprehensive documentation for systems, processes, and infrastructure changes; provide regular updates to senior management.
- Continuous Improvement: Stay updated on emerging technologies, best practices, and industry trends to recommend and implement innovative solutions.
- Incident and Problem Management: Lead the response to high-severity security and operational incidents, troubleshoot complex issues, and ensure timely resolution to minimize impact on business operations.
- Compliance: Ensure all systems and processes comply with relevant regulatory requirements and organizational policies.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
