Head of Customer and Client, FBP, North Asia

Reporting to the Director, Fragrance & Beauty, North Asia, you will bring deep understanding of customers and clients driven by data and insights, increasing customer loyalty and brand love through building meaningful connections in the client journey.

Requirements

• Extensive experience and understanding in strategic and business insights in customers and clients for luxury beauty industry
• Strong business acumen and vision to develop the client strategy
• A deep understanding of how to leverage data analytics to implement actionable strategies and solutions
• Unique understanding of customer landscape in the region
• Strong influencing and stakeholder engagement
• Program management and change leadership skills, enabling step change and drive impact
• A people leader passionate in developing and empowering teams

Benefits

• Brand Legacy
• Leadership
• Talent Development
• Collaborative Culture
• Support and Resources