Vi söker nu en medarbetare till vår magiska kundservice!

We are looking for a colleague to join our customer service team at Charge Amps, where you will support customers with technical questions and deliver high-class service through phone, email, and our ticket management system. You will also contribute to continuous improvements of our support processes and help documents.

Requirements

• Handle incoming cases via phone and email, as well as in our ticket management system.
• Provide high-class service to installers in the field and help with training new installers - through guides and references over writing and phone.
• Are structured, service-oriented and have a positive attitude in your communication.
• Are proactive and contribute to improving workflows and help instructions on our support web.

Benefits

• Competent and engaged colleagues who share your passion for creating a more sustainable world.
• The opportunity to be part of a growing company, where you have a large opportunity to influence and contribute to your own as well as the company's development.
• The opportunity to learn more about new products within electric vehicle charging and work in a company with a focus on sustainability.