Oversee daily operations of the branch, manage staff, develop operational policies, monitor financial performance, address guest complaints, and drive sales growth.
Requirements
- Proven experience in a managerial role within the restaurant, airline, F&B, or hospitality industry
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Solid understanding of financial management and budgeting
- Ability to handle multiple tasks and solve problems effectively
- Proficiency in using hospitality management software and other relevant tools
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred)