Wireless Network Operations Center Lead
Chartis Consulting CorporationBaltimore, Maryland, United States
Posted October 15, 2025
Full Time
About the Company
Chartis Consulting Corporation, operating as Chartis Federal, is a premier systems engineering and integration firm that delivers mission‑critical IT and communications solutions to law enforcement, homeland security, and defense agencies across the United States and worldwide.
Job Description
Chartis Federal is seeking a Wireless Network Operations Center (WNOC) Lead to oversee and coordinate the activities of the WNOC team, supporting Cellular Over-the-Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR) systems. The role involves leading staff, ensuring operational coverage, providing technical assistance, and generating performance reports. The ideal candidate will have a strong technical background and excellent leadership skills in a 24/7 environment.
Requirements
- Bachelor’s degree in Management Information Systems, Computer Science, Engineering, IT, Networking, Telecommunications, or a related technical field (or equivalent experience).
- Minimum of five (5) years of relevant experience in Tier 1 or wireless network support operations.
- Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and wireless communication systems.
- Hands-on experience with network monitoring tools, ticketing systems, and database-driven reporting.
- Excellent analytical and problem-solving skills with the ability to diagnose and resolve network issues efficiently.
- Effective communication and interpersonal skills for interaction with customers, government representatives, and technical teams.
Benefits
- Comprehensive health insurance (medical, dental, vision)
- Retirement plans
- Professional development opportunities
- A dynamic and collaborative work environment
