Associate, Membership Services

The Associate, Membership Services will work effectively and cooperatively with the Membership Services team, and in collaboration with many additional departments throughout the organization. The Associate, Membership Services will build and maintain relationships with CHIME members by delivering meaningful benefits and providing exceptional customer service during frequent membership interactions.

Requirements

• Provide thorough, timely, and professional verbal and written communications to members
• Build and manage relationships with members, including coordination of member services team communications and touch points with membership
• Assist with Onboarding process, including scheduling, presentation updates, registration management
• Membership Database maintenance including updating of records, creation of online events and entering member activities
• Support of multiple committees including data base updates, notes and presentation updates
• Work collaboratively with multiple departments to deliver on membership benefits and promotional campaigns
• Provide support to the VP of Membership in streamlining and maximizing scheduling, tracking, and delivery of membership benefits
• Perform other duties as assigned

Benefits

• Paid time off
• Health insurance
• Retirement plan
• Life insurance
• Disability insurance