Front Office Representative

The Front Office Representative provides superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. The role involves receiving and processing incoming guests, handling guest complaints, and working with other departments to arrange for services requested by the guest.

Requirements

• Strong customer service experience
• Previous hotel experience preferred
• Ability to maintain a positive and professional attitude
• Solid computer skills
• Ability to push/pull up to 30lbs
• Ability to work flexible schedule
• Excellent communication skills

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• 401(k) matching