Claim Center Operations Representative

Chubb is a world leader in insurance, with a mission to provide superior insurance solutions that foster resilience and security for clients. As a Claim Center Operations Representative, you will join a dynamic team responsible for providing back-office support to NA Claims and contributing to the delivery of an exceptional client experience.

Requirements

• Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service.
• Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands.
• Ensure all activities are documented completely and accurately.
• Recognize, prioritize, and escalate priority requests according to established guidelines.
• Create and maintain accurate productivity logs to track department results.
• Communicate effectively with business partners to meet customer requirements.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance