IT Service Desk Lead
CirceTusaGeorgia, United States
Posted January 23, 2026
Full Time
About the Company
Circet USA is the leading provider of Network Services in North America.
Job Description
Circet USA is the leading provider of Network Services in North America, and we're looking for a talented IT Service Desk Lead to join our team. As part of the Circet Group’s strategy to build an independent IT organization, the Service Desk & End-User Services Lead is responsible for establishing and operating a new internal servicedesk function and executing the end-user services separation.
Requirements
- 5+ years of experience in IT support, servicedesk, or end-user services, with increasing responsibility.
- Experience acting as a servicedesk lead or senior support engineer, including ownership of tools or processes.
- Strong hands-on experience with Microsoft 365, Microsoft Entra ID, and Microsoft Intune.
- Experience selecting, implementing, or operating an ITSM / servicedesk platform.
- Strong troubleshooting skills and ability to own incidents end-to-end.
Benefits
- Medical, Dental, and Vision insurance
- Digital Health & Wellness Support
- Critical Illness, Accident, & Hospital Insurance
- Short-term & Long-term disability
- Group term & Voluntary life insurance
- Flexible Spending and Health Savings Accounts
- Paid Time Off & 401K
- Company Discount Website