We're looking for a driven Logistics Senior Account Manager/Freight Broker to join our team at Circle Logistics. As a Senior Account Manager, you will represent Circle Logistics and manage and promote our services to new customers, build and manage your book of business, and provide outstanding customer service. We offer a competitive pay package & benefits, a thriving company in a growing industry, and opportunities for advancement.
Requirements
- Generate and identify new sales opportunities through research, analysis, and discovery.
- Maintain and grow existing accounts by managing customer day to day requirements.
- Build and expand your book of business with carriers while maintaining a strong relationship.
- Operate with autonomy and independent decision making managing accounts daily
- Provide and negotiate freight rates with carriers.
- Manage your daily shipments to ensure timely pick-up and delivery.
- Actively procure new carriers based on volume and lane density.
- Properly qualify carriers booked to prevent any service failures.
- Take responsibility for critical loads/critical customers.
- Analyze customers’ needs and offer personalized solutions.
- Match customer demand with quotes for their freight-related inquiries.
- Build strategies that will result in increased sales and stronger partnerships.
- Solve complex problems and be the main contact for all your accounts’ communications.
- Organize and manage your daily shipments to ensure our 'No Fail' policy.
- Collaborate with your team on pricing strategy and account implementation plans.
- Review sales activities and prospective customers with management.
Benefits
- Competitive base salary
- Room for advancement in a fast-growing company that promotes from within
- On-site training and career development
- Paid holidays and paid time off after 90 days
- Health, vision, and dental insurance benefits
- 401(k) Plan