The Office of Innovation & Technology (OIT) is seeking an Associate Business Analyst to support the City of Philadelphia's Department of Revenue. The successful candidate will partner with business stakeholders and project teams to conduct business analysis and participate in the discovery, requirements, design, development, deployment, and operations phases of web projects and applications.
Requirements
- Partner with business stakeholders and project teams to help identify, define, & translate business requirements into creative and practical solutions
- Create high-level and detail-level documentation (process and business event models/diagrams) and specify systems and knowledge management solution requirements
- Work directly with OIT operations, development resources and architects to communicate Agency/Department needs and to ensure compatibility and consistency with existing architectural and enterprise standards
- Perform process reviews, document work flows and business requirements, and work with the project and program managers to see projects through to successful completion
- Conduct reviews to ensure requirements documentation, design and other third party deliverables meet expectations
- Test and quality assure changes, fixes, and enhancements to applications and related programs by the development team
- Perform vendor evaluations for third party solutions
- Define and manage data interfaces with third party vendors and internal systems
- Assume system ownership of revenue applications for customizations, configurations (code setups), upgrades, issue escalation, functionality expertise as well as general user questions/training
- Work in concert with the Capital Project teams upon systems implementation to ensure the seamless transfer from capital projects to in-house operations
- Manage projects and initiatives within assigned business areas/systems
- Champion business process improvements and provide in depth analysis within business areas
Benefits
- Comprehensive health coverage for employees and their eligible dependents
- Wellness program with eligibility into the discounted medical plan
- Paid vacation, sick leave, and holidays
- Generous retirement savings options
